Shipping policy

Shipping Policy

Thank you for shopping with Deltrix.

We strive to process and deliver your order as quickly as possible.

Order Processing

  • Orders are processed within 2 business days after payment has been successfully received.

  • Orders are processed Monday through Friday, excluding public holidays.

  • You will receive a shipping confirmation email once your order has been dispatched.

Delivery Time

After your order has been processed, the estimated delivery time is:

  • 3–5 business days

Estimated total delivery time:

  • 2 business days processing

  • 3–5 business days shipping

Total estimated delivery: 5–7 business days

Please note that delivery estimates are not guaranteed and may occasionally be affected by weather, carrier delays, customs inspections, or other circumstances beyond our control.

Order Tracking

Once your order ships, a tracking number will be sent to your email address, allowing you to monitor your shipment.

Incorrect Shipping Information

Please ensure that your shipping address is correct before placing your order. Deltrix is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.

Contact

Deltrix

Ückendorfer Str. 67

45327 Essen

Germany

Phone: +49 201 55793390