Shipping policy
Shipping Policy
Thank you for shopping with Deltrix.
We strive to process and deliver your order as quickly as possible.
Order Processing
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Orders are processed within 2 business days after payment has been successfully received.
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Orders are processed Monday through Friday, excluding public holidays.
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You will receive a shipping confirmation email once your order has been dispatched.
Delivery Time
After your order has been processed, the estimated delivery time is:
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3–5 business days
Estimated total delivery time:
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2 business days processing
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3–5 business days shipping
Total estimated delivery: 5–7 business days
Please note that delivery estimates are not guaranteed and may occasionally be affected by weather, carrier delays, customs inspections, or other circumstances beyond our control.
Order Tracking
Once your order ships, a tracking number will be sent to your email address, allowing you to monitor your shipment.
Incorrect Shipping Information
Please ensure that your shipping address is correct before placing your order. Deltrix is not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided by the customer.
Contact
Deltrix
Ückendorfer Str. 67
45327 Essen
Germany
Phone: +49 201 55793390